We make and supply replacement parts from Shenzhen. Distributors, repair shops and online sellers work with us for practical reasons. Here they are.
See the eight reasons Request a quoteNo slogans. Each point below is something you can check on your first order.
We run our own production lines and work with three vetted sister factories, all inside the Shenzhen supply chain. You buy from the source with one layer, not two or three. That shows up in your landed cost.
Every part starts as an original TRUWISE design, dimension-matched to a specific model. Every batch is dimension-checked and function-tested before packing. QC reports are available on request, before you pay the balance.
Each SKU ships with a per-model fit list checked against manufacturer specifications. Copy it straight onto your Amazon, eBay or Shopify listing. Fewer wrong orders, fewer returns.
Order 1 to 5 pieces of any item at sample pricing plus shipping. Test the fit on a real machine, compare the finish, then decide on wholesale. Most of our partners started exactly this way.
Most categories start at 100 pieces per SKU, accessories at 200. You do not need to tie up cash in a full container to test a category or a listing.
Quotes, fit questions, stock photos, lead times. The WhatsApp line goes straight to the person handling your order, not to a call center. Quotes go out within one working day.
Your brand on boxes, inserts and labels, from 500 units per SKU. We also produce the compatibility lists and packing documentation to match, so your listings and packaging tell the same story.
If a part fails because of a manufacturing defect, we ship a free replacement. No return shipping. Our return rate stays under 10% across all lines, and most categories run well below that.
Most parts offers you find online come from middlemen. Here is where that difference matters.
| TRUWISE | Typical trading company | |
|---|---|---|
| Who makes the parts | Own lines plus three vetted sister factories | Whoever is cheapest that week |
| How fits are verified | Original design, per-model dimensions, batch testing | Supplier's catalog claims |
| Samples | 1 to 5 pcs of any SKU, at sample pricing | Often refused or sold at retail price |
| MOQ | 100 pcs per SKU, 200 for accessories | 500 pcs or more |
| Quote speed | Within one working day | Days, sometimes weeks |
| QC documents | Dimension and function reports on request | Not available |
| When something fails | Free replacement, 12-month guarantee | Debate about whose fault it is |
Whether a part comes off our own line or from a sister factory, it goes through the same checks: dimensions against the model spec, function tests on the moving parts, and a packing check before the carton is sealed. We would rather lose an order than ship a batch we cannot stand behind.
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Pick two or three SKUs. We will quote within one working day and ship samples so you can judge for yourself.